{"id":6993,"date":"2025-08-06T01:22:56","date_gmt":"2025-08-06T01:22:56","guid":{"rendered":"https:\/\/moongatetherapy.com\/?page_id=6993"},"modified":"2025-10-08T01:40:50","modified_gmt":"2025-10-08T01:40:50","slug":"faqs","status":"publish","type":"page","link":"https:\/\/moongatetherapy.com\/?page_id=6993","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull is-light has-parallax\" style=\"min-height:383px;aspect-ratio:unset;\"><div class=\"wp-block-cover__image-background wp-image-7475 size-full has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/08\/Blush-and-Brown-Simple-Wellness-Workbook-PDF-2-scaled-e1755827672168.jpg)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-70 has-background-dim\" style=\"background-color:#bdafa3\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-2-color has-text-color has-link-color wp-elements-9554443e5c114c9969eb9f4ef4693c02\">YOUR GUIDE TO GETTING STARTED<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background\" style=\"background-color:#242f3c;color:#242f3c\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-text-color has-x-large-font-size\" style=\"color:#242f3c\">Frequently Asked Questions<\/h3>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-90f86172a52b3647554a9bda2928bc0c\" style=\"color:#242f3c;font-size:20px\">If you have any additional inquiries, please fill out the <a href=\"https:\/\/moongatetherapy.com\/?page_id=628\" title=\"Contact Us | Trauma Therapy &amp; Support for Healing and Growth\">contact form.<\/a><\/h4>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I get started?<\/strong><\/summary>\n<p>You can reach out through email or via my booking link to schedule a free 20-minute consultation or request an initial session. I\u2019ll follow up with everything you need to get started.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What is the difference between a Psychotherapist, Social Worker, and Counsellor?<\/strong><\/summary>\n<p>In Ontario, titles like \u201cPsychotherapist\u201d and \u201cSocial Worker\u201d are regulated, while \u201cCounsellor\u201d is a more general term that isn\u2019t legally protected.<\/p>\n\n\n\n<p><strong><em>Registered Psychotherapists (RPs)<\/em>&nbsp;<\/strong>are trained mental health professionals regulated by the CRPO. We\u2019re authorized to provide psychotherapy using a range of modalities and must meet strict education, ethics, and supervision standards.<\/p>\n\n\n\n<p><strong><em>Registered Social Workers (RSWs)<\/em> <\/strong>are regulated by the OCSWSSW. They also provide therapy but may focus more on systems, advocacy, and community resources in addition to mental health treatment.<\/p>\n\n\n\n<p><em><strong>Counsellors<\/strong> <\/em>are not a regulated in Ontario, which means someone using this term may or may not have formal training. Always check credentials and regulatory affiliation when choosing a mental health professional.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Do you diagnose? Do I need a diagnosis or referral to start working with you?<\/strong><\/summary>\n<p>As a Registered Psychotherapist, I do not provide formal diagnoses\u2014only certain professionals in Ontario (like psychologists and psychiatrists) are authorized to diagnose under the Regulated Health Professions Act.&nbsp;<\/p>\n\n\n\n<p>The good news? You don\u2019t need a diagnosis or a referral to begin therapy with me. If you\u2019re struggling, curious, or simply want support, that\u2019s enough. You\u2019re welcome here. That said, if you&#8217;re looking to explore a diagnosis (e.g. ADHD), I\u2019m happy to help you navigate that process with another professional while continuing our work together.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Do you take insurance? If so, do you do direct billing?<\/strong><\/summary>\n<p>Many extended health benefit plans offer coverage for sessions with a Registered Psychotherapist (RP). Every plan is different, so I recommend checking with your provider directly to see if&nbsp; \u201cpsychotherapy with an RP\u201d is included in your coverage.<\/p>\n\n\n\n<p>I don\u2019t bill insurance directly, but I do provide official receipts that you can submit for reimbursement.<\/p>\n\n\n\n<p>Some questions you can ask your provider:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Is psychotherapy with a Registered Psychotherapist covered?<\/li>\n\n\n\n<li>Do I need a doctor\u2019s note or referral for coverage?<\/li>\n\n\n\n<li>What is the annual coverage limit?<\/li>\n\n\n\n<li>How much of my deductible has been met this year?\u200b<\/li>\n\n\n\n<li>How do I submit claims for reimbursement?<\/li>\n\n\n\n<li>How long does it take for me to receive reimbursement?<\/li>\n<\/ul>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What can I expect from the first session?<\/strong><\/summary>\n<p>The first session is a mix of getting to know you and understanding what brought you here. I\u2019ll ask some questions about your background, current challenges, and goals for therapy. There\u2019s no pressure to share everything at once\u2014we\u2019ll move at a pace that feels right for you.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How long does therapy last?<\/strong><\/summary>\n<p>That depends on your goals and what you\u2019re working through. Some clients come for short-term, focused support; others stay longer for deeper healing and integration. We\u2019ll revisit your goals along the way to make sure therapy continues to serve you.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How often do we meet?<\/strong><\/summary>\n<p>Most clients start with weekly or biweekly sessions to build momentum. The frequency can be adjusted based on your needs, schedule, and what you&#8217;re working through.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What is your cancellation policy?<\/strong><\/summary>\n<p>I require a minimum of 48 hours\u2019 notice to cancel or reschedule a session. Cancellations with less than 48 hours\u2019 notice will be charged a 50% late cancellation fee, while same day cancellations and no-shows are subject to the full session fee.&nbsp;<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Will you just listen, or will you actually give me tools?<\/strong><\/summary>\n<p>Both! My therapeutic style is generally more active and goals-oriented. I believe healing happens in relationship, so I will strive to balance between actively listening and holding space for you when you need to process your thoughts, while also equipping you with personalized, evidence-based tools to help you navigate your challenges. My approach is always tailored to meet your unique needs.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What do I do if I am in a state of crisis?<\/strong><\/summary>\n<p>If you are in crisis or feel unsafe, please do not wait for an appointment. Call <strong>911 (or your local emergency number)<\/strong> immediately.<br>You can also:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call or text <strong>988<\/strong> in Canada for the Suicide Crisis Helpline (24\/7 support)<\/li>\n\n\n\n<li>If you\u2019re in Ontario, you can connect with <strong>Talk Suicide Canada<\/strong> at 1-833-456-4566<\/li>\n<\/ul>\n\n\n\n<p><em><strong>Therapy is not a replacement for emergency services<\/strong><\/em>. If you\u2019re in immediate danger of harming yourself or others, or experiencing a mental health crisis, please reach out to one of the numbers above or go to your nearest emergency department.<\/p>\n<\/details>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-ast-global-color-0-color has-alpha-channel-opacity has-ast-global-color-0-background-color has-background is-style-wide\"\/>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile has-background\" style=\"background-color:#e1dbd3\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/09\/MoongateTherapyWellness-13-683x1024.jpg\" alt=\"\" class=\"wp-image-8071 size-full\" srcset=\"https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/09\/MoongateTherapyWellness-13-683x1024.jpg 683w, https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/09\/MoongateTherapyWellness-13-200x300.jpg 200w, https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/09\/MoongateTherapyWellness-13-768x1152.jpg 768w, https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/09\/MoongateTherapyWellness-13-1024x1536.jpg 1024w, https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/09\/MoongateTherapyWellness-13-1365x2048.jpg 1365w, https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/09\/MoongateTherapyWellness-13-600x900.jpg 600w, https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/09\/MoongateTherapyWellness-13-1200x1800.jpg 1200w, https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/09\/MoongateTherapyWellness-13-scaled.jpg 1707w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>FEES &amp; INSURANCE INFORMATION<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:-20px;margin-bottom:-20px\">Payment Information<\/h2>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-medium-font-size\">Session Rates<\/h1>\n\n\n\n<p>$160 per 50-minute individual session<\/p>\n\n\n\n<p style=\"margin-top:-20px;margin-bottom:-20px\">$170 per 50-minute couples session<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-medium-font-size\">Payment Methods<\/h1>\n\n\n\n<p>Visa, Mastercard, American Express, Discover cards, or Interac e-transfer.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<h1 class=\"wp-block-heading has-medium-font-size\">Insurance Coverage<\/h1>\n\n\n\n<p style=\"padding-right:0;padding-left:0\">Psychotherapy services are often covered by extended health benefit plans. After each session, you\u2019ll receive a digital receipt that you can submit to your insurance provider for reimbursement. Coverage varies, so it\u2019s important to check with your provider directly to confirm whether psychotherapy with a Registered Psychotherapist is included in your plan.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\"\/>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull has-parallax\" style=\"min-height:302px;aspect-ratio:unset;\"><div class=\"wp-block-cover__image-background wp-image-7448 size-full has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/moongatetherapy.com\/wp-content\/uploads\/2025\/08\/Screenshot-2025-08-21-164355.png)\"><\/div><span aria-hidden=\"true\" class=\"wp-block-cover__background has-ast-global-color-1-background-color has-background-dim-80 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-ast-global-color-0-color has-text-color has-link-color has-large-font-size wp-elements-6c22acd8b2296d9923ad4adbd13fe206\">Book a Free 20-Minute Consultation Call<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/moongatetherapy.com\/?page_id=628\">Contact Me<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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